We are committed to protecting the personal data of visitors and users of our website. This policy explains what information we collect, how we use it, and what your rights are.
We collect data that you voluntarily provide through contact forms: your name, email address, phone number, and the content of your message. We also automatically collect technical data such as IP address, browser type, operating system, pages visited, and visit duration, through cookies and web analytics tools.
The collected data is used exclusively to respond to your requests, to improve your experience on the site, and to ensure the security of the platform. We do not use the data for direct marketing or for sending commercial offers without your explicit consent.
We use essential cookies for the proper functioning of the site and analytics cookies (Google Analytics) to understand how you interact with the content. You can manage your cookie preferences from your browser settings. Analytics cookies do not collect directly identifiable personal data.
Data is stored on secure servers with restricted access and is retained for the duration necessary to fulfill the stated purposes or until consent is withdrawn. We implement technical and organizational measures to prevent unauthorized access, loss, or disclosure of data.
We do not sell, rent, or transfer your personal data to third parties, except for technical service providers (web hosting, email services, web analytics) who act as data processors and are contractually obligated to maintain confidentiality. We do not share data with advertisers or social networks.
Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, delete, or restrict the processing of your personal data. You also have the right to data portability and to withdraw your consent at any time. To exercise these rights, you can contact us at the email address below.
This policy may be updated periodically to reflect legislative or operational changes. The last update was made on March 15, 2025. We recommend that you check this page periodically to stay informed of any changes.
For any questions, requests, or complaints regarding the processing of your personal data, you can write to us at the email address: info@smartsheetbooks.com or contact us by phone at 0346834587. Postal address: Aleea Zidarilor nr. 199, bl. A, sc. D, et. 7, ap. 37.